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FAQ

To place an order, you can browse our products on our website and add the items you wish to purchase to your cart. Then, you can proceed through the checkout process by providing the required information for shipping and payment.

We accept secure and reliable payments via Credit/Debit cards (Visa and MasterCard), Bank Transfer and we accept Cash on Delivery only in some regions.

Shipping times and costs may vary depending on the location and weight of the product. Information about these is available during the checkout process for your order.

Yes, we offer a warranty for our products. Details about the warranty can be found on the product page or in the documentation provided with the product after purchase.

If you need to change or cancel an order, please contact us as soon as possible. We will do our best to accommodate your request, but there may be limitations depending on the status of the order.

You can contact us through the contact form on our website or via our email address. For faster assistance, you can also call us at our designated contact number.

Yes, we offer assembly service for some of our products. Information about this is available on the product page or you can contact our customer service for more details.

We are committed to protecting your privacy and the security of your personal data. Our policies for privacy and data security are detailed on our Privacy Policy page.

Yes, we offer discount periods and special offers for our customers. To receive news and notifications about discounts and new offers, you can subscribe to our newsletter or follow us on social media.

Yes, we offer the option to send an order as a gift by selecting the shipping address and contact information of the person you wish to receive the gift. You can also include a personal message with your gift.

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