Terms and Conditions

Terms and Conditions

Welcome to KS Group! These Terms and Conditions outline the rules and regulations for the use of KS Group's Website, located at www.shop.ksgroupi.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use KS Group if you do not agree to take all of the terms and conditions stated on this page. 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Shipping Terms

1. **Shipping Policy:** KS Group offers shipping services for customers within our specified delivery zones. Shipping costs and delivery times may vary based on the destination and the size and weight of the purchased items. Please refer to our Shipping Policy for detailed information on shipping zones, delivery times, and associated costs.

2. **Delivery:** We strive to deliver your order in a timely manner. However, unforeseen circumstances such as natural disasters or logistical issues may cause delays. KS Group shall not be held liable for any such delays beyond our control.

3. **Tracking:** Upon placing an order, customers will receive a confirmation email with tracking information, allowing them to monitor the status of their delivery.

4. **Delivery Address:** Customers are responsible for providing accurate and complete delivery addresses. KS Group shall not be held liable for any delivery issues arising from incorrect or incomplete address information provided by the customer.

5. **Delivery Acceptance:** Upon delivery, customers or their authorized representatives must inspect the items for any damages or discrepancies. In the event of visible damage, customers must notify the delivery personnel and contact KS Group's customer service within 24 hours to report the issue.

Payment Terms

1. **Payment Methods:** KS Group accepts various payment methods, including credit/debit cards, bank transfers, and third-party payment platforms. All payments are processed securely through our payment gateway.

2. **Payment Authorization:** By providing payment information, customers authorize KS Group to charge the total order amount, including applicable taxes and shipping fees, to the selected payment method.

3. **Payment Currency:** All transactions are processed in the currency specified on the website. International customers may be subject to currency conversion fees imposed by their financial institutions.

4. **Payment Confirmation:** Upon successful payment authorization, customers will receive a confirmation email with details of their order and payment receipt.

Product Price Changes and Discounts

1. **Price Adjustments:** KS Group reserves the right to adjust product prices at any time without prior notice. Price adjustments may be influenced by factors such as market trends, supplier costs, and promotional activities.

2. **Discounts and Promotions:** From time to time, KS Group may offer discounts, promotional codes, or special offers on select products. These discounts are subject to specific terms and conditions outlined in the respective promotion's details. Unless otherwise specified, discounts cannot be combined and are not applicable to previous purchases.

3. **Promotional Exclusions:** Certain products may be excluded from discount offers or promotional codes at KS Group's discretion. Excluded items will be clearly marked, and discounts will not apply to these products during promotional periods.

4. **Validity Period:** All discounts and promotional offers have a limited validity period specified in the promotional materials. KS Group reserves the right to terminate or modify any promotion at any time without prior notice.

General Terms

1. **Product Availability:** All products displayed on the KS Group website are subject to availability. While we strive to maintain accurate inventory levels, occasional discrepancies may occur. In the event that a product becomes unavailable after an order is placed, KS Group will notify the customer and provide alternative options or a refund for the unavailable item.

2. **Order Cancellation:** Customers may cancel their orders before shipment by contacting KS Group's customer service. Once an order has been shipped, it cannot be canceled, and the standard return policy will apply.

3. **Returns and Refunds:** Please refer to our Returns and Refunds Policy for detailed information on eligibility, procedures, and conditions for returning products and requesting refunds.

4. **Customer Support:** For inquiries, assistance, or feedback regarding your order or any aspect of our services, please contact KS Group's customer support team through the channels provided on our website.

By placing an order on the KS Group website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including the additional sections covering shipping, payments, product price changes, discounts, and general terms. If you do not agree with any part of these terms, please refrain from using our website or placing an order. These Terms and Conditions are subject to change without prior notice, and it is your responsibility to review them periodically for updates.

Cookies

We employ the use of cookies. By accessing KS Group, you agreed to use cookies in agreement with the KS Group's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, KS Group and/or its licensors own the intellectual property rights for all material on KS Group. All intellectual property rights are reserved. You may access this from KS Group for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

- Republish material from KS Group without our permission

- Reproduce, duplicate or copy material from KS Group

- Redistribute content from KS Group

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. KS Group does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of KS Group,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, KS Group shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

KS Group reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant KS Group a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

- Government agencies;

- Search engines;

- News organizations;

- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

- commonly-known consumer and/or business information sources;

- dot.com community sites;

- associations or other groups representing charities;

- online directory distributors;

- internet portals;

- accounting, law and consulting firms; and

- educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of KS Group; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to KS Group. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

- By use of our corporate name; or

- By use of the uniform resource locator being linked to; or

- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of KS Group's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider